Frequently Asked Questions
Are your products authentic?
Yes. Everything is sourced directly from official brands and verified for authenticity.
Do you ship outside Kuwait?
Yes, we ship across the GCC. Delivery times and fees are shown at checkout.
Are needles and cartridges sterile?
All needles and cartridges are medical-grade, sterile, and single-use.
What payment methods do you accept?
KNET, Visa/Mastercard, Apple Pay, and Cash on Delivery.
Can I return a product?
Unopened, unused items can be returned within the window described in our Return Policy. For hygiene reasons, opened needles, cartridges and inks cannot be returned.